Frequently Asked Questions

Question 1

What is Paketmaster?

Accepted Answer

Paketmaster is a single dashboard for tables, checks, takeaway, online orders, and reporting.

Question 2

Which platforms does it integrate with?

Accepted Answer

Paketmaster integrates with Yemeksepeti, Trendyol Go, Getir Yemek, and Migros Yemek.

Question 3

Is Paketmaster a POS system?

Accepted Answer

Paketmaster isn't a POS. It's the operations dashboard that sits on top of one, and it works with your existing POS and kitchen workflow.

Question 4

Are orders collected on a single screen?

Accepted Answer

Yes. Dine-in, takeaway, and delivery-platform orders all land on one screen.

Question 5

Can I update product details across all sales channels at once?

Accepted Answer

Yes. Menus, prices, product details, and stock status are all managed centrally.

Question 6

Can I sync working hours across all platforms?

Accepted Answer

Yes. You can update opening hours and product availability across every platform from one dashboard.

Question 7

Is it difficult to install? Is technical knowledge required?

Accepted Answer

Our onboarding team sets it up with you. No technical knowledge needed.

Question 8

What do reporting features include?

Accepted Answer

Table sales, platform sales, product performance, busy hours and turnover reports are provided.

Question 9

Will my orders be canceled if the internet is cut off?

Accepted Answer

Processes are monitored based on connection status; Teams are informed for critical situations.

Question 10

Who is Paketmaster suitable for?

Accepted Answer

It is suitable for restaurants, cafes, cloud kitchens, fast food and chain businesses.

Find answers to the most frequently asked questions about Paketmaster.