This translation is provided for information only; the Turkish text prevails.
1. Who is this policy for and what does it cover?
This Cookie Policy explains the cookies and similar technologies used on paketmaster.com, pos.paketmaster.com and Paketmaster applications (collectively, the “Site”), operated by Mizanplus Gıda Ticaret A.Ş. (“Mizanplus”), having its registered address at Üniversite Mah. Sarıgül Sk. İstanbul Teknokent No: 37/1 İç Kapı No: 43 Avcılar/İstanbul. For general information on processing your personal data and your rights, see the Personal Data Protection Privacy Notice.
2. What is a cookie?
Cookies are small text files saved in your browser when you visit a site. Alongside those necessary for the Site to operate, there are cookies that help us understand how the Site is used and measure the effectiveness of our marketing. This policy also covers pixels and similar technologies used for the same purposes as cookies.
3. Cookies we use
Essential cookies are necessary for the Site to operate and do not depend on your permission. Analytics and marketing cookies operate only with your explicit consent; if you do not consent, these cookies are not placed in your browser and you are not prevented from using the Site.
| Category | Cookie / Technology | Provider | Purpose | Lifetime | Legal basis |
|---|---|---|---|---|---|
| Essential | paketmaster-locale | Mizanplus | Remembers your language preference | 1 year | Essential – no consent required |
| Essential | Session and authentication cookies (pos.paketmaster.com) | Mizanplus | Enables account sign-in and session security | For the session | Essential – no consent required |
| Essential | Cookie preference cookie | Mizanplus | Remembers your cookie preferences | 6–12 months | Essential – no consent required |
| Analytics | _ga, _ga_* (Google Analytics 4, through Google Tag Manager) | Visit and usage statistics | 2 years | Explicit consent | |
| Analytics | _clck, _clsk, CLID, ANONCHK, MR, MUID, SM (Microsoft Clarity) | Microsoft | Usage analysis through heatmaps and session recordings | 1 day – 1 year | Explicit consent |
| Marketing | _fbp, _fbc (Meta Pixel) | Meta | Advertising campaign measurement and targeting | 3 months | Explicit consent |
| Marketing | _gcl_au and Google Ads conversion tags | Advertising conversion measurement | 3 months | Explicit consent | |
| Marketing | pm_attribution | Mizanplus | Records the campaign or source through which you arrived at the Site; this information is linked to your application during contact form submission and registration | 24 hours | Explicit consent |
Data collected through analytics and marketing cookies may be transferred to the relevant providers' servers abroad. These cookies operate only with your explicit consent; international transfers are carried out with safeguards compliant with Article 9 of the Law (standard contracts announced by the Personal Data Protection Board). Providers' own privacy policies: Google (policies.google.com/privacy), Microsoft (privacy.microsoft.com), Meta (facebook.com/privacy/policy).
4. How can you manage your preferences?
You may accept or reject analytics and marketing cookies through the cookie banner shown on your first visit; both options are presented equally, and these cookies do not operate until you choose. You may change your preference or withdraw consent at any time through the “Cookie Preferences” link at the bottom of the page. You may also delete or block cookies through your browser settings; blocking essential cookies may prevent some parts of the Site from functioning.
5. Contact
For questions about cookies and your personal data and for applications under the Law, use the channels specified in the Privacy Notice or info@paketmaster.com.
This policy may be updated to reflect changes in the cookies we use; the current version is published with its date at paketmaster.com/cerez-politikasi.